The Lindt “Home of Chocolate” is a delightful chocolate museum at their factory south of Zurich. The interactive tour is beautiful and educational, with lots of chocolate to taste along the way.
Keep reading for tips to help you plan a fun visit.
Contents
Quick info
| Region | Zürich region, Eastern Switzerland |
| Address: | Schokoladenplatz 1, 8802 Kilchberg |
| By car: | Metered parking garage on site From Zürich 15 mins, Lucerne 40 mins |
| By public transport: | Bus stop: Kilchberg ZH, Lindt & Sprüngli 20 mins from Zürich |
| Open: | year round, daily 10:00-18:00 |
| Price (2026): | CHF 17/adult, CHF 10/child age 8-15, under 7 free |
| Tickets | Must book in advance! Buy tickets • Book guided tour from Zürich |
| Services: | cafe, wheelchair & stroller accessible, lockers |
| More info: | lindt-home-of-chocolate.com |
How to get there
The Lindt chocolate museum is located in Kilchberg, a suburb south of Zürich. It is easily reached by car or public transportation.
By car
Drive to Schokoladenplatz 1, 8802 Kilchberg. There is an underground parking garage at Lindt.
By boat
The nicest way to get from Zurich to Lindt is a boat ride on Lake Zurich. Starting at the Zürich Bürkliplatz (See), you ride the “Short Lake Cruise” (aka “Kleine Seerundfahrt”) to Kilchberg ZH (See). Then a 8 min walk (600m) to the Lindt entrance.
Travel time is 27 mins. The boat leave Zürich hourly on the XX:30. Check current schedule on SBB.ch.
The boat ticket is free with the Swiss Travel Pass. Otherwise, purchase the ticket on the SBB mobile app or ticket desk at the ferry dock.
By public transport
You can also ride the bus from Zürich to Lindt. In Zurich, get to the Bürkliplatz bus stop.
Then catch bus 165 to Kilchberg ZH, Lindt & Sprüngli bus stop, which is directly in front of the Lindt Chocolate factory.
If you are starting at Zürich main train station, you can take the S8 train to Kilchberg train station, then a 900m walk to the factory.
If you come by public transport, you can get a 10% discount on your entrance ticket if you purchase them together with your train/bus tickets. Learn more.
Ticket prices
In 2026, entrance to the museum costs CHF 17/adult, CHF 10/child aged 8-15 , under 8 free.
Discount for students, disabled, and pensioners. If you have a Zürich card, you get a discount.
⚠️You must purchase tickets in advance, selecting a day and time slot. For weekends and holidays, tickets sell out quickly so best to purchase tickets a few weeks in advance.
You can also book a guided tour from Zürich including a Zürich city tour, lake cruise and Lindt visit.
Audio guides are included in the ticket price and do not need to be purchased separately.
Opening Times
The chocolate museum is open every day 10:00 to 18:00. Plan for about 1 – 1.5 hour for the tour.
Chocolate courses
They also offer chocolate courses at this location, which would be nice to schedule after your chocolate tour. A popular choice is making your own chocolate bar.
They usually offer special seasonal chocolate courses for holidays like Christmas and Easter that fill up weeks in advance. See all chocolate courses.
Chocolate tasting
Let’s start with what everyone wants to know: how much “free” chocolate can you eat?! On our last visit, there were three places on the tour where you can sample chocolate.
The first tasting was in the middle of the tour, with the chocolate fountain shown below. There were three fountains, dark, milk and white.
There were plastic wrapped disposable spoons that you hold under the dispenser and pull the lever to get a dollop of chocolate. You can eat as much as you like, only limited by your own shame. We had many spoonfuls, super delicious.
Near the end of the tour, you enter the chocolate tasting room. Last time we went, they had big bowls of the signature Lindt wrapped truffles and you could eat as many as you like.
Since we were on a reconnaissance for you, dear readers, we tried every flavor. The raspberry truffles were the surprising favorite of the day.
At the very end end of the tour, you’ll find this Rube Goldberg machine. You scan your entrance ticket to turn on the machine. A big ball rolls down the machine and spits out a chocolate at the end.
When we were there, the machine broke about every 3 customers, so the staff had to keep coming over to fix it. At one point, they just handed chocolate to people so they could fix the machine. Hopefully it’s working better when you go.
Photo story of Lindt tour
Starting the tour
When you arrive, you’ll enter this big hall with the iconic chocolate whisk. There is a locker room here if you want to store your stuff. Use the toilets now, I didn’t see any on the tour. But you can exit the tour to use the toilet and come back in.
Take your selfie with the whisk and then go wait in line at the stairs shown below. We arrived 15 mins before our time slot and there were already a few dozen people in line.
There’s an elevator for anyone with reduced mobility to reach museum on the upper floor. The whole museum is accessible for wheelchairs and strollers, though some places are a bit narrow when a lot of people are there.
At the top of the stairs, they will scan your ticket and give you an audio guide in your desired language. They have a special audio guide for kids, but we didn’t try that version.
Cocoa production
The first section of the museum focuses on the farming and processing of all ingredients for chocolate. It’s well designed and very beautiful.
It’s a crush of people at first even though they try to space it out, only letting a few people at a time. The first rooms start uncomfortably crowded, but the crowd thins as people move to the next rooms.
Many parts of the museum have an audio guide symbol, so many that you can’t possibly listen to them all unless you stayed there for several hours. I found them quite interesting and wanted to listen to the all. But my son was getting bored and didn’t want to wait for me to listen.
There are lots of large video displays telling the stories of the cacao production and interviews with the workers. You listen to them on your personal audio guide, which makes it easier to hear with all the bustle around you.
Chocolate history & culture
Next part of the museum focuses on the history of chocolate consumption, with lots of stories I found super interesting.
There are a few interactive elements but not really that engaging for the kids, which was a little frustrating. I wanted to spend more time listening and reading but my son was just pulling me into the next room.
This room talks about the history of chocolate production and machines, particularly in Switzerland, including this special conching machine invented by Lindt.
Some bits about chocolate marketing and packaging. I loved looking at all the vintage labels.
Chocolate production processes
Everyone is excited entering this room because they can finally eat some chocolate. There are some faux “machines” explaining how chocolate is made, well done but not as interesting as seeing real machines.
My son was so happy to finally find two games to play. This one has you reject imperfect chocolate bars from the assembly line.
In this game, you had to add pralines to the conveyer belt oriented in the correct way. While he played, I went back into the other room to learn more of the history.
The whole museum is really beautiful and fresh.
Chocolate companies
This last room is dark and talks about lots of chocolate companies around the world.
No surprise how many chocolate companies started in our own little country.
Chocolate factory machines
At the end, you walk by a few “real” factory machines. Sometimes they are running but not when we were there.
This is the part I would be most interested in, but most companies don’t want to give away their secrets so you don’t get to see so much of the real production.
There are educational signboards along this walkway with videos and helpful information. But again my son was dragging me forward and I couldn’t spend as much time here as I would have liked.
Gift Shop
If you didn’t eat enough free chocolate, you can stock up in the gift shop below which has a few products you can’t get easily in other shops. I got some special hot chocolate that gets thick like in Spain.
The wall of truffles, the same ones you ate on the tour. You fill a bag with your favorite flavors and pay by weight.
Café
Connected to the museum there is a small cafe with sandwiches, drinks, snacks and chocolate treats.
I was planning to get hot chocolate but we were already full from eating too many truffles. Maybe next time.
Ready to book your tour?
4 responses
I’m really confused. If buy a guided tour ( not audio) Do i also need to purchase an entrance ticket to the factory ?
The regular Lindt entrance ticket includes the self-guided audio guide. If you purchase a “guided” tour through another site like Get Your Guide, it typically includes your entrance ticket to Lindt. Check the specific details of the tour you book.
Dear Sir / Madam,
I want to visit the Chocolate factory with my family this Friday and I have a question about the tickets.
For the visit, we will be 8 people: my wife, my daughter, my son, my parents, 2 nephews and myself.
Should I but all tickets as a family? or should buy only as family for my wife, son, daughter and myself, and as individuals for my parents and 2 nephews?
Kind regards
David Medel
I’m sorry I’m late on this response. I hope you figured this out.